Clinical Trial Support Services
We provide patients with access to worldwide clinical trials by offering personalised logistics support to patients and their families throughout their clinical trial journey
We provide bespoke local and international logistics support services for patients with complex needs to facilitate participation in clinical trials and improve patient retention.
Bespoke logistics support
Logistics and Relocation
Patient recruitment is vital but can be difficult with a rare disease population. We provide local and international help for patients with complex needs to join and continue with clinical trials, including support for relocation anywhere in the world.
We provide advice and support to trial sponsors, including travel and reimbursement guidance, key issues reporting and independent medical opinion.
We provide patients and their families with continuity of contact and support from a dedicated Rare Disease Research Partners coordinator.
We understand the importance of reducing the financial burden on patients and their families. We provide prompt settlement of study related expenses.
Our experienced team ensures patients, or their families, receive around-the- clock individualised support to attend study visits. We provide 24/7 assistance, via our out-of-office telephone service, for urgent queries outside of our office hours. This can also be accessed by non-English speaking families.
Personalised travel and accommodation
Our team has more than a decade of experience providing personalised travel and accommodation options for patients with unique and complex needs. We liaise with study sites in more than 20 countries worldwide, to ensure that patients requirements are met.
We have access to translators and interpreters in more than 240 languages.
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